How We Use Your Information We use the information we collect to:

Provide and maintain our pressure washing services Process service requests and appointments Communicate with you about our services Send service confirmations and reminders Process payments and billing Improve our website and services Comply with legal obligations Protect our business interests

Data Sharing Prohibition We do not transfer or share consumer data with any external organizations under any circumstances, even with consent. This absolute prohibition includes but is not limited to: • Third parties for promotional or marketing purposes • Service providers, contractors, or vendors • Business partners or affiliates • Any external entity regardless of purpose or user consent

Mobile opt-in and consent data is never shared with anyone for any purpose.

Data Protection Measures To prevent unauthorized sharing of user data, we have implemented the following safeguards: • All customer data processing occurs exclusively on company-controlled systems with no external access points • Technical controls that prevent data exports to external systems or networks • Regular monitoring and auditing of data access to verify no external transfers occur • Employee training and contractual obligations strictly prohibiting any form of data sharing • Secure internal systems with encryption and access controls • Incident response procedures for any potential unauthorized data access attempts • Physical and digital security measures to protect against data breaches

Messaging Terms and Conditions • By providing your phone number and agreeing to receive texts, you consent to receive text messages from Giant Power Wash, from 904-203-4150 regarding scheduling and confirming appointments, and answering questions about services. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 904-203-4150 or giantpowerwash@gmail.com. Mobile opt-in information is never shared with third parties.

Information Sharing and Disclosure We do not share your personal information with any external parties under any circumstances. All data processing, storage, and handling occurs exclusively within our internal systems. We do not engage with: • Service providers for data processing • Third-party payment processors that store customer data • External scheduling or software systems that access customer information • Any business partners or affiliates for data sharing

The only exception to this absolute prohibition would be if legally compelled by court order, and even then, we would challenge such orders to protect customer privacy to the fullest extent possible under law.

Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance your browsing experience. These technologies operate locally and do not share data with external parties. You can control cookie settings through your browser preferences.

Data Security We implement comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes: • End-to-end encryption for all customer data • Restricted access controls with employee authentication • Regular security audits and vulnerability assessments • Secure data storage on company-owned servers with no cloud-based external storage • Network security measures to prevent unauthorized external access

Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. All data is stored exclusively on our internal systems.

Your Rights and Choices You have the right to:

Access the personal information we have about you Request correction of inaccurate information Request deletion of your personal information Opt out of marketing communications Withdraw consent for SMS communications by texting STOP

Children’s Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Information If you have questions about this Privacy Policy or our privacy practices, please contact us:

Giant Power Wash St. Johns, Florida Phone: (904) 203-4150 Email: giantpowerwash@gmail.com

By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.